DDA Ramps Information

PRODUCTS

CARDS ACCEPTED

Can't find your item?

If you cannot find the item you are looking for please do not hesitate to contact us.

Instruction Video

All ramps come with an instruction video, to make these products even easier to learn to use.

Information

About Us DDA Ramps are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
DDA Ramps
15 Springfield Road Peterborough PE1 2JG United Kingdom
Email: sales@dda-ramps.co.uk
VAT 360 1162 00

Please make Cheques Payable to "Amilly International Ltd".

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Shipping is free to UK mainland

Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 5 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges VAT is charged at 17.5% on all products on this website.

How to claim VAT Relief on your purchases
You can buy many of the products listed on our website without having to pay VAT. Those products which are eligible for VAT relief are shown on the website and in your shopping basket at a 0% VAT rate. You can claim this 0% VAT rate if you are chronically sick or have a disabling condition, and the products you are buying (or buying on someone's behalf) are to help you personally.

Please contact us if you require a VAT exemption form.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Items must be returned in original unused condition and must have complete original packaging, however, you must pay for postage cost.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07850 124 819 (International +44 07850 124 819) or fax us on or write to us at 15 Springfield Road Peterborough PE1 2JG United Kingdom

Privacy Policy DDA Ramps do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

However, you must pay for postage.

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Free Delivery

All items are delivered free of charge in the UK mainland via next-day courier.

THE CONSEQUENCES OF NON-COMPLIANCE

Under part three of the act, which came into force from October 1 this year, any business which provides a service to the public will have to make reasonable adjustments to ensure the disabled are catered for properly – or incur fines of up to £50,000

Remember we are here to assist you to ensure that you have a cost effective solution. You are welcome to contact us for any advice.